FAQ

Read our FAQ and get the information you need.

  • Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

  • The best way to guarantee entry is to book online in advance. It’s possible to purchase tickets at the entrance, unless we are at capacity.
    Keep in mind that we do not accept cash payments.

  • MOI Charlotte does not have designated parking for guests. Nearby Parking options listed below:

    1. Ally Center Parking Garage
      • Location: 601 S College St, Charlotte, NC 28202
      • Pricing: $3 per hour, $30 daily maximum
      • Details: This garage offers 1,400 spaces and is attached to the museum.
    2. Regions Parking
      • Location: 615 South College Street Charlotte, NC 28202
      • Pricing: $2 per hour, $26 daily maximum
      • Details: Conveniently located near the museum, 1 block away
    3. Preferred Parking Deck (can also accommodate bus parking, see below)
    4. Preferred Parking Service – all of their locations and rates
    • Location: 212 S Tryon St Suite 1300, Charlotte, NC 28281
    • Pricing: Weekdays Weekdays 5am – 4pm $17.00;  After-Hours Parking Monday – Friday 4pm to 5am and weekends $12

  • Visitors traveling by light rail can exit at Brooklyn Village station. MOI Charlotte is just a 4 minute walk from the station. The bus station closest to our location is at CTC Arena. MOI Charlotte is a 13 minute walk away from the station.

  • The experience should typically last between 45 and 90 minutes.

  • Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

  • No, food and drinks are not allowed in the museum.

  • Tickets are not required for children ages four and under. They can enter MOI for free!