FAQ

Read our FAQ and get the information you need.

  • Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

  • The best way to guarantee entry is to book online in advance. It’s possible to purchase tickets at the entrance, unless we are at capacity.
    Keep in mind that we do not accept cash payments.

  • MOI Charlotte does not have designated parking for guests. Nearby Parking options are listed below:

    • Ally Center Parking Garage
      • Location: 601 S College St, Charlotte, NC 28202
      • Pricing: First hour is $12.00. Every 20 minutes thereafter, an additional $3.00 until the daily maximum of $30.00. Rates reset at 5am.
      • Details: This garage offers 1,400 spaces and is attached to the museum.
    • Regions Parking
      • Location: 615 South College Street Charlotte, NC 28202
      • Pricing: First hour is $10.00. Every 20 minutes thereafter, an additional $4.00 until the daily maximum of $30.00. Rates reset at 3am.
      • Details: Conveniently located near the museum, one block away

    Bus/Oversized Vehicle Parking – Advanced reservations are strongly encouraged to accommodate oversized parking

    • NASCAR Hall of Fame
      • Location: 501 S. Caldwell St. Charlotte, NC 28202; Bus street parking may also be available along S Brevard St. Charlotte, NC 28202
      • Pricing: Varies depending on date/time and size of oversized vehicle
      • Contact: 704-654-4472 or [email protected]
    • Le Meridien Charlotte/Sheraton Charlotte Hotel
      • Location: 555 S. McDowell St. Charlotte, NC 28204
      • Pricing: Varies depending on date/time and size of oversized vehicle (estimated $25-$50 per vehicle).
      • Contact: 404-200-8329 or [email protected]
    • Operated by Preferred Parking
      • Location: Several locations available
      • Pricing: Varies depending on date/time and size of oversized vehicle
      • Contact: 704-375-1560 or [email protected]
  • Visitors traveling by light rail can exit at the Brooklyn Village station. MOI Charlotte is just a 4-minute walk from the station. The bus station closest to our location is at the CTC Arena. MOI Charlotte is a 13-minute walk away from the station.

  • The experience should typically last between 45 and 90 minutes.

  • Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible, but those can be bypassed on your visit.

  • No, food and drinks are not allowed in the museum.

  • Tickets are not required for children ages four and under. They can enter MOI for free!